Privacy Policy

At Rekany L.L.C-FZ, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information in relation to our software development and IT solutions, particularly our product, infoCRM.

Information We Collect:

1. Personal Information: We may collect names, contact information, and payment details when you use our services.
2. Usage Information: We collect data on how you interact with our software, including transactions and system usage.
3. Device and Log Information: We automatically gather device details, IP addresses, and log data for performance analysis and troubleshooting.

How We Use Information:

• Providing Services: To deliver and enhance our software solutions, manage warehouse operations, facilitate transactions, and generate reports.
• Communication: To inform you about service updates, support, and promotions.
• Personalization: To tailor your experience based on usage patterns.
• Legal Compliance: To fulfill legal obligations and protect the rights of users and our company.

Information Sharing:

• All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
• https://rekany.com/ will not pass any debit/credit card details to third parties.
• We may share information with trusted service providers to assist in service delivery and payment processing.
• We may disclose information in response to legal requests or to protect our rights.

Payment Information:

• Payments are accepted via Visa and MasterCard in AED.
• https://rekany.com/ takes appropriate steps to ensure data privacy and security, including through various hardware and software methodologies. However, https://rekany.com/ cannot guarantee the security of any information that is disclosed online.

How We Use Cookies:

We use cookies for various purposes, including:

• Essential Cookies: These are necessary for the website to function properly and cannot be switched off in our systems.
• Performance Cookies: These help us understand how visitors interact with our website by collecting and reporting information anonymously.
• Functional Cookies: These allow the website to remember choices you make (such as your username and region) and provide enhanced, more personal features.
• Targeting Cookies: These are used to deliver advertisements more relevant to you and your interests.

Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, if you disable cookies, some features of our website may not function properly.

Your Rights:

• You have the right to access, update, or delete your personal information by contacting us.
• You can opt-out of promotional communications as instructed in those messages.

Data Retention:

• We retain personal information only as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Children’s Privacy:

• Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

Legal Jurisdiction:

• Rekany L.L.C-FZ operates this website and is based in the UAE. Any disputes will be governed by UAE law.
• We will not trade with or provide services to OFAC-sanctioned countries.

User Responsibility:

• Users are responsible for maintaining the confidentiality of their account credentials and all activities under their account.

Links to Third-Party Websites:

• https://rekany.com/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

Changes to This Policy:

• The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, customers are encouraged to frequently visit these sections to stay updated about the changes on the website. Modifications will be effective on the day they are posted.